The library welcomes your questions, suggestions, compliments and complaints. To provide feedback please use the following forms:

 

• For questions about library materials, your library account, placing holds, homework help, or reference information please Ask a Librarian.
• To compliment a staff member or let us know how we can improve our service, please use our online Comment Form.
• To suggest a title for purchase or Interlibrary Loan, please fill out the Purchase Suggestion & Interlibrary Loan Form.

Start/receive e-mail notices?

 

To receive email notices contact your library to provide your e-mail address and request e-mail notifications.

 

If you have stopped receiving your e-mail notices, check your spam filter. Make sure the address This e-mail address is being protected from spambots. You need JavaScript enabled to view it is not blocked. Unfortunately, we cannot give a general set of instructions on how to do this for all mail programs as every email program has different ways of protecting specific email addresses (or "white-listing") so they will not be filtered.

Place a Hold on an item not currently available for checkout in my home branch?

 

Placing a Hold tells the library to save a book for you; the library then notifies you when the item is available for pick up at your home branch. You must log in before you can place a hold.

 

To place a hold:

 

1. Click the Place Hold link next to the item you want on your search hit list.
2. Log in if you have not previously done so. The Submit Hold window will appear.
3. Select the library where you would like to pick up the item.
4. Click Place Hold to complete the process, or click Clear Selection to start over.

---

Why do I have to keep putting in my number repeatedly when placing holds?

 

You don’t! Log in to the library catalog using the login boxes in the upper right corner of the catalog home page before you start searching or performing other tasks, the system will then remember your number during the current online session.

---

Change the pickup location on a hold?

 

To change the hold pickup location:

 

1. Click on My Account, click Review My Account. A new window appears.
2. Scroll down and click Edit All Holds.
3. Select the titles you want to Edit.
4. Scroll down and select a Pickup location.
5. Click Edit Selected Holds to make the changes.

---

Suspend or Un-suspend a hold?

 

Suspended Holds feature: Use the suspended holds feature for holds you do not want to receive until a later date. For example, if you are going on vacation you can suspend a hold and continue to move up in the hold list until you are number one or until your suspension date expires. Once your hold is unsuspended, it will become active again.

 

To suspend one or more holds:

 

1. Click on My Account, click Review My Account. A new window appears.
2. Log in if you have not previously done so. The Submit Hold window appears.
3. Scroll down and click Edit All Holds.
4. Select the titles for suspension.
5. Scroll down and select a Pickup Location.
6. Click on the calendar gadget to select both suspension start and end dates.
7. Click Edit Selected Holds.

---

Cancel a hold?

 

To can cancel a hold in your account:

 

1. Click on My Account, click Review My Account. A new window appears.
2. Log in if you have not previously done so.
3. Under Holds, select the Cancel check box for hold items to be canceled.
4. Click Cancel Selected Holds.

---

Requesting an item not in the catalog?

 

Please fill out the Purchase Suggestion & Interlibrary Loan Form to suggest KRL purchase a title not in the catalog, or to request KRL borrow an item, through Interlibrary Loan, from another library system. Purchase Suggestion Interlibrary Loan Form.

Logging in allows you to access your library account, view your checkouts, renew items, edit and place holds, and update your contact information. You can log in from the Library Catalog Home page or other pages on the KRL website where log in is requested. When you wish to change information using My Account, you may be prompted to log in if you haven’t already done so. This login is only valid for the current transaction.

 

Login to the catalog?

 

To log in to your library account:

 

1. The login boxes are located in the upper right corner of the catalog home page.
2. Enter your Library Card Number and Password.
3. Click Login to Your Library Account.

 

Log out of the catalog?

 

To log out of your library account:

 

1. Click the Logout button located in the upper right corner.
2. Be sure to click Logout before you leave the computer if you are using a library computer.

Access MY ACCOUNT?

 

In My Account you can view your current library transactions, renew items, edit and place holds, suspend and cancel holds, update your contact information, and change your Password.

 

To access My Account , log in with your library card number and password on the Library Catalog Home page or other pages on the KRL website where log in is requested. When you wish to change information using My Account, you may be prompted to log in if you haven’t already done so. This login is only valid for the current transaction.

 

---

 

Change/update my address?

 

To submit a change of address, login to MY ACCOUNT.

 

1. In My Account, Click Change My Address. A change of address form will open in a separate window.
2. Fill out the form with required information, and click update.
3. Your address will be manually updated by library staff within 7 to 10 days.

 

---

 

Find or change my password?

 

Your Password was created at the time you requested a library card and consists of a 4 to 10 characters.

 

If you do not kow your Password, please contact your library to acquire or reset your Password.

 

To change your Password, log in to My Account.

 

1. Click User Password Change.
2. Log in, if required.
3. Enter your Library Card #.
4. In the Password box, enter in your current Password.
5. In the Enter New Password box, enter a new Password no longer than 10 characters.
6. In the Re-enter New Password box, enter the same Password.
7. Click Change Your Password.
8. To start over, click Clear Selection.

 

If you haven't already logged in, you may be prompted to log in to the Library Catalog when you attempt to change information in My Account. This is only valid for the current transaction.

 

---

To Renew my checked out items?

 

To renew items currently checked out on your account, log in to My Account:

 

1. Click Review My Account.
2. Select the check box next to the items you want to renew.
3. Click Renew Selected Items or click Clear Selection to start over.

To Use My Lists:

 

To use My Lists, log in to your library account using the log in boxes on the Library Catalog Home page. Click on My Lists located in the toolbar at the top of the screen.

 

---

 

My Lists FAQs

 

You can create lists of saved item records by using the My Lists option. You must log into the KRL catalog to create a list or to access your existing lists.

 

 

---

 

Creating a My List:

 

If you have not yet created a My List, you must create at least one permanent list before you can save items to it. When you select a title, the "Create a list before attempting to save an item" message displays.

 

To creat a list:

1. Log in to your Library Account using the login boxes in the upper right corner.
2. Click My Lists located in the catalog toolbar.
3. In the New List box, enter the name you want to assign to the new list, and click Add List.
4. Begin a search to find titles to add to the permanent list.

 

---

Making a My List Active:

 

You must select a list within My List as the active list before you can add titles to the list or remove titles from the list.

 

To make a list active:

 

1. Log in to your library account, if you haven’t already done so.
2. Click My Lists located in the catalog toolbar.
3. In the Current Lists field, select the list you want to be the active list.
4. Click Make List Active.

---

 

Adding items to My List:

 

To add items to My List:

1. Search for an item in the library catalog
2. From your search result hit list, click the check box next to Add to My List of the item you wish to add to your list. This marks the item.
3. Marked items can be ‘unmarked’ by un-checking the checkbox next to My List.
4. Marked records are added to My List.
5. To view marked records, click on My Lists in the catalog toolbar.

 

---

Printing items from My List:

 

The catalog software does not offer a simple print option for printing lists, however, you can print a list by copying and pasting it into a word processing program.

 

---

 

Placing a hold from My Lists:

 

From the My List page, click the Details/Hold link below the item you want to put on hold. From the item’s details page, click Place Hold to create the hold.

 

---

 

Removing Items from My Lists:

 

From the My Lists page you can remove all or some of the items in a list. To remove specific items, select the check box next to the item then click Remove Checked Titles. To remove all items, click Remove All Titles.

 

---

 

Renaming a Saved Record List:

 

To rename a permanent list from the My Lists page:

 

1. From the My Lists page, locate the name of the permanent list to be renamed.
2. In the Current Lists field, select the list to be renamed.
3. Click Rename List. A dialog box displays.
4. Enter the new name for the list and click OK, or click Cancel to start over.

 

 

The Library Catalog displays books on the most popular best seller lists, including books that are not in the library's catalog. To see if the title is available in the KRL catalog click Details for additional information. If a title is not in the library catalog, you can submit a Purchase Suggestion or ILL Request using the following link: Purchase Suggestion & Interlibrary Loan Request.

Click on the following to view reading lists ...

New at KRL

  

Children's Book Lists

 

---

 

From the Catalog's front page, the following reading lists/links are available:

 

Best Seller Lists?

 

Best seller lists are provided and maintained by an information service based on a profile of your library. The information on the lists is updated frequently.

Recommended Reading Lists?

Recommended Reading lists include award-winning and book group titles, some or all may be in your library's catalog. If the title is available from your library, click Details/Hold for additional information. If a title is not in the library catalog, you may recommend the library purchase the item by clicking on the To Suggest Purchase or Interlibrary Loan link in the library catalog toolbar.

 

Recommended reading lists are provided and maintained by an information service based on a profile of your library. The information is updated when titles are added to particular lists, or when new lists become available.

 

To suggest a title for purchase or to request the library borrow an item from another library system, please click on the link To Suggest Purchase or Interlibrary Loan and complete the form.

 

Search for an item?

 

Choose how you want to search the catalog by either clicking the radio button next to Keyword or next to Begins With. Enter your terms into the Search For box and click on one of the following indexes:

 

• Words or phrase
• Author
• Title
• Subject
• Magazines, Newspapers

 

Choosing Keyword searches for any word (or phrase) in the title or description of an item. The results list will be organized newest acquired to oldest.

Choosing Begins With brings up your search term(s) in an alphabetical list.

To narrow your search to a specific library branch, select a library from the drop-down menu. Choose ALL to search all libraries.

To return to Search/Home page from other search pages, click on New Search or Search/Home.

Click Advanced Search to further refine your initial search.

---

Search for an exact phrase?

 

To find an exact phrase (such as a short story or song title) enclose the phrase in double quotes.

 

For example, to find the short story Be Cool to the Pizza Dude from the collection of personal philosophies titled, This I Believe, enter the following in the search box: "be cool to the pizza dude."

 

---

Search for an item by format such as: DVD, Compact Disc (CD), Audio Cassette, or CD-ROM?

 

To search the collection for a particular format use the Advanced Search option to limit to a specific format (DVD, Compact Disc, Cassette, Playaway, Downloadable, etc…).

 

You can also use the following shortcut on the basic search page to search by format:

 

1. Choose a Keyword search.
2. Type in a word or phrase that describes what you are looking for (Bob Dylan).
3. Then add an “and” to your search phrase plus the format type. Example: Bob Dylan and compact disc.
4. Click the Words or Phrase button.
5. This search retrieves all cd’s with Bob Dylan as an author in the library catalog.

This type of search will work for any format. See the following examples:

 

• The Wire and dvd (retrieves all dvds of this popular television show)
• Grisham and cassette (retrieves all audio books on cassette written by Grisham)
• Martha Grimes and disc (retrieves all audio books on Compact Disc (CD) by Grimes)
• Microsoft Excel and cd-rom (retrieves all Microsoft Excel titles with a cd-rom)

 

---

Use wildcard characters?

 

The ? symbol is used as a substitute for a missing character in a search term, usually when you are unsure of a spelling or when you want to find two forms of one word. For example, if you enter wom?n, the catalog locates records containing either "woman" or "women."

 

The $ symbol is used to truncate a search term so you can search multiple variations of a term. The $ can represent a single, many, or no characters. When more than one term in a search expression is truncated, each term is searched for all variations.

 

For example, if you enter psycho$, the catalog locates the records containing terms such as “psychology,” “psychologist,” “psychological,” “psychoanalytical.”

 

---

Choose search words?

 

When choosing search terms, try using 2 or 3 keywords. Using more words might slow down your search and return too few items. Using fewer words might return too many items.

 

For example, the search term “fishing” might return too many results. Instead, try” freshwater fishing” or “saltwater fishing.”

 

The catalog is NOT case sensitive; you don't need to type capital letters. And punctuation, such as an apostrophe, is ignored.

 

---

Access more information about a title?

 

Click on item title to view the details about an item.

 

• Number of Holds tells you how many library patrons are ahead of you on the Hold list.
• Place Hold tells the library to save the book for you and notify you when you can pick up the item.
• My List adds the item to your personalized lists. You can then print or e-mail the item's information from My Lists.
• Find More by This Author retrieves a list of titles by all authors in the selected record.
• Find More on These Topics retrieves a list of titles with subjects similar to those of the selected record.
• Nearby Items on Shelf retrieves a list of titles that you might see on the same shelf if you were standing in front of the bookshelf.

 

Item Information tab displays a summary of item information and library's holdings.

Holdings shows which libraries have a copy of the item and lets you know whether the item is checked in or out. The first library that displays is the current library.

A Look Inside tab displays book reviews, author interviews, cover jackets, tables of contents, book summaries, author biographies, first chapters and excerpts, electronic texts, and database information.

Catalog Record tab displays cataloging information. The subject terms provided in the catalog record provide links to other titles with similar subject matter.

 

---

Search for Electronic Books?

 

To search for Electronic books in the catalog use the Advanced Search option. Enter either a title, author, keyword, or subject then in the Format field, choose Downloadable.

To access a Downloadable title…

1. Click on the title to view item details.
2. Click on the Catalog Record tab to access the Downloadable link.
3. In the HTTP Field click “Click here to access material.”

The Downloadable collection (electronic books) can also be accessed from the KRL homepage. Click on the link to Downloadable Digital Media in the right menu.